1. Add your first customer. Tap the + button on Home, or "Customers → + Add." Enter their name and phone number — phone lets you send receipts straight to WhatsApp later. On supported phones you can also tap "Import from Contacts" to pull the name and number in automatically.
2. Record a debt. Tap + → Record Debt, choose the customer, enter the amount and what it was for (e.g. "Cement and sand"), then save. Their balance updates immediately.
3. Record a payment. Tap + → Record Payment, choose the customer, enter the amount, and tick how they paid — Cash, Till, Pochi, Send Money, or Paybill. If it's an M-Pesa method, you can note the name that showed on the confirmation, so you can double-check the payment landed correctly later.
4. Check a customer's balance. Open Customers, tap their name, and you'll see their full balance, total borrowed, total paid, and every transaction in order with running balances.
5. Share a receipt. From a customer's profile, tap Statement. You can print it, save it as an image, or tap "Share via WhatsApp" to send it straight to their number — editable if you want to send it to someone else instead.
6. Set up how customers pay you. In Settings → Payment Methods, tick Till, Pochi, Send Money, and/or Paybill and fill in your numbers. These automatically appear on every receipt so customers always know how to pay you back.
7. Check the Reports tab. See total debt issued, payments received, outstanding balances, and your top debtors — filterable by today, this week, this month, or a custom range.
8. Back up your data. In Settings → Backup & Restore, tap "Export Backup" regularly. This saves a file with every customer and transaction — keep a copy somewhere safe. If you ever need to restore it, use "Choose Backup File to Restore."
9. Lock the app. In Settings → Security, set a PIN so no one else can open Duka Ledger. If your phone supports it, you can also turn on fingerprint/face unlock as a shortcut.
10. Everything works offline. Duka Ledger needs no internet connection for daily use — customers, debts, payments, receipts, and reports all work in airplane mode. You only need internet to share via WhatsApp or check for app updates.
Still stuck? Reach out through the Support Contact details on the About screen.